Tickets are also available for purchase online at our website, Ticketmaster and Live Nation, over the phone at 1.800.745.3000, or at the Mercury Lounge Box Office (card only).
FAQ Category: Gramercy Theatre
What forms of payment do you accept at the Box Office?
We accept cash, Visa, MasterCard, American Express and Discover Card.
What shows can I buy tickets for at Gramercy Theatre?
We sell tickets for all Live Nation events held at Irving Plaza and Gramercy Theatre. There is $2- $5 service fee is applied to each ticket sold at our Box Office.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.
When is the Box Office open?
Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office at Gramercy Theatre will be open on day-of-show only. If you’re looking to purchase tickets, we ask you to visit us at www.livenation.com . If you’re looking to obtain a refund for a show that was either canceled or rescheduled, please visit www.livenation.com/refund for more information. We look forward to seeing you at our next show at Gramcery Theatre.
Covid-19 Information
For the latest safety guidelines, please review our enhanced venue protocols at www.mercuryeastpresents.com/thegramercytheatre/safety-guidelines.
For all ticketed events, please note the following updated policies:
Face coverings are MANDATORY and must be worn at all times except while eating and drinking.
To reduce staff contact with guest belongings, note our Clear Bag Policy:
- Clear plastic, vinyl or PVC bags (maximum size: 12″x6″x12″)
- Small clutch bags approximately the size of a hand (maximum size: 4.5″x6.5″)
For questions about the status of an event, please see our event calendar or visit www.livenation.com/eventstatus for more information.